Return & Refunds
Returns
- Returns are accepted within 14 days of delivery.
- Items must be unused, unwashed, and in original condition with original packaging.
- Items showing signs of wear, washing, or damage after delivery are not eligible for return.
Non-Returnable Items
- Worn or washed items
- Items returned after 14 days
- Wholesale, bulk, and pre-pack box orders (unless defective or incorrect)
Return Approval
- All returns must be approved before shipping back.
- Unauthorized returns may be refused.
Return Address
All approved returns should be sent to:
Top Star USA 65 W John Street Hicksville, NY 11801 United States
Refunds
- Refunds are processed within 5–7 business days after inspection.
- Refunds are issued to the original payment method only.
- Original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos.
📧 Returns Contact: topstarusa@yahoo.com